To improve our product and service, we send out a survey to our developers every 6 months.
Thanks to previous suggestions, we’ve launched new features to improve our product and help you grow your earnings. These included offering expanded frequency capping, support for new mediation networks, and updating reporting capabilities.
You may have received a survey by email over the last few weeks, if so please take the time to respond to it as we value your input.
To make sure that you're eligible to receive the next survey email, please:
Whether you’ve completed this survey before or you’re providing feedback for the first time, we’d like to thank you for sharing your valuable thoughts. We’re looking forward to feedback!
Posted by Susie Reinecke - Developer Happiness Team
From time to time, you may encounter Google Play policy issues with your apps. The Google Play policy team has been working hard to provide you with the resources and support you need to resolve policy issues.
If the app review team notices a policy issue with your app or app update, you’ll receive an email with the subject line “Notification from Google Play.” (If you didn’t receive this email, make sure to update your email address on the account details page in your Developer Console.)
The policy notification email includes the policy your app violated and the steps you need to take to resolve the issue. If your app is rejected, you can fix the issue and submit the app again for another review - you don’t need to reach out to the policy support team.
If you disagree with a policy violation, or if you’d like help resolving your policy issue, you can always contact our support team. Simply use the contact details in the notification email or click on the question mark at the bottom of each page in the Developer Policy Center.
For the quickest response, make sure to include your package name. As soon as you submit the form, you’ll receive an automated response with a case number in the subject line. This means your appeal has been submitted successfully. A specialist will review your case and respond to you within 72 hours.
If you’d like to learn more about Google Play policy, check out the “10 tips to stay on the right side of Google Play policy” video on the Android Developers YouTube channel or below.
Until next time, be sure to stay connected on all things AdMob by following our Twitter, LinkedIn and Google+ pages.
Posted by Chris Jones, Social Team, AdMob.
In a previous blog post, we introduced the Google Play Developer Policy Center. To go along with making the policies more accessible and useful to developers, the policy team has created an engaging video to help developers stay on the right side of Google Play policy.
Here are the 10 tips to stay on the right side of Google Play policy;
Review the Policy Center: It’s recommended that you review the Policy Center whenever you're unsure if your app violates policy.
Describe your app appropriately: Take the time to describe your app appropriately in order to avoid metadata policy violations. Remember that every translation of your app description needs to be compliant with the metadata policy.
Use images you have the rights to: Your app icon and any graphic assets in your Store Listing should only include images you have the rights to use. If you have been granted permission to use assets owned by others, you can notify the app review team using this form. Make sure that all text and images used in your Store Listing are appropriate for app lovers of all ages.
Rate your app accurately: When answering the content rating questionnaire, it’s important to provide accurate responses in order to receive an accurate rating.
Handle user data with care: User data can include information provided by a user, collected about a user, or collected about a user’s interactions with the app or device. If your app is collecting personal or sensitive user data, you’ll need to handle it securely and include a privacy policy in your Store Listing and in your app.
Make sure ads in your app are policy compliant: Ad behavior should be straightforward - it’s against policy to show ads that are disruptive or deceptive, including ads that pose as system notifications, ads that aren’t dismissible, or ads that appear after a user closes the app. Additionally, ad content in your app should not include adult images, violence, or anything else that would violate the restricted content policy. You may want to check with your ad provider to learn about filtering options.
Don’t forget the restricted content policy: Check your app and your Store Listing for any restricted content, such as adult content, violence, or drugs. If you're concerned about any content in your app, read through the restricted content policy for more details and examples. If any content in your app is user-generated, you’ll need to take additional precautions in order to provide a policy compliant app experience. Check out the user generated content policy to learn more.
Update your email preferences: Make sure to update your email address on the account details page in your Developer Console. That way, if a policy issue does come up, we can contact you with the steps to address it.
Fix any policy issues found in review: Even though you’ve checked your app against the policies, it’s always possible that your app gets rejected or suspended after review. If your app or app update gets rejected, keep in mind that many violations can be fixed! Just follow the steps in the “Notification from Google Play” email you received.
Reach out to us for support: If you disagree with a policy violation, or if you’d like help resolving your policy issue, you can contact our policy support team.
In the next blog post, we’ll talk more about our enforcement process and policy support resources.
To maximize your app’s revenue potential, you’ll want to make sure your app is compliant with Google Play policies. If your app violates Google Play policy, ad serving can be disabled, so it’s a good idea to regularly review policy updates.
The Developer Policy Center (found at play.google.com/policy) was launched earlier this year and includes:
You can select a specific policy to learn more about it.
Stay tuned to learn more about policy best practices - we’ll be posting a short video highlighting 10 tips to stay on the right side of Play policy.
Whether you're just starting out on AdMob or already have several successful apps under your belt, you'll almost inevitably want to test ads on your app to see if they're working properly. Today, we're here to provide helpful tips to help ensure you're compliant with AdMob policies.
Ultimately, it is your responsibility as the publisher to ensure that the activity on your ads is valid. Publishers may not click on their own live ads, even for testing purposes, or use any other means to inflate impressions and/or clicks artificially. During app development and testing, please use test ads.
If you need to render live ads before launch, avoid clicking on them. If you're showcasing your app to friends, family and/or beta testers, ask them to avoid clicking on live ads.
Your AdMob account may be suspended for invalid activity if one or more users are repeatedly clicking on live ads in your apps, including for testing reasons. If, after the designated suspension period has cleared, and invalid activity continues contributing low value traffic to our ads ecosystem, your AdMob account may be disabled.
Reference our developer documentation on how to implement test ads (Android or iOS). Additionally, the ad unit and samples in our developer tutorials (Android or iOS) return test ads. Test ads are always available for use, even if your AdMob account is suspended or disabled.
For more information about account suspensions, visit our AdMob help center.
Posted by Danielle Chang, Ad Traffic Quality team.
Episode nine of The Mobile Ads Garage is live on YouTube!
If you haven't seen it before, The Mobile Ads Garage is a video tutorial series that covers how to use the Mobile Ads SDK to display ads from AdMob and DoubleClick for Publishers. Each episode covers one aspect of the SDK, breaks down the feature, and shows screencasts of real implementations on both Android and iOS – all in a friendly format.
In this episode of The Mobile Ads Garage, we discuss mediation, which is a way for publishers to get multiple networks of advertisers competing to display ads in their apps. We’ll show you how AdMob mediation works and what it can do for your business. Learn the pros and cons of mediation, see the details of implementation, and find out whether it’s right for your app. You'll also get screencasts for Android and iOS showing the integration of a third-party SDK, plus links to samples, written resources, and Gary the Graphics Guy acting like his usual, snarky self.
If you like the video, save the Mobile Ads Garage playlist to your YouTube playlist collection and you'll never miss an episode.
We’d love to hear which AdMob features you’d like to learn more about. The comment sections for the videos are open, and you're welcome to toss out ideas for new episodes. If you have a technical question relating to something discussed in one of the episodes, you can bring it to our support forum.
Remember to stay connected on all things AdMob by following our Twitter, LinkedIn and Google+ pages.
Today we’re launching a new eBook called "The No-Nonsense Guide to Native Ads", the latest in our No-Nonsense series. This guide is designed to provide a comprehensive overview of native ads and share practical tips and best practices for implementing native ads in your app.
Over the last several years, app users have raised their expectations for a high quality app UX. To meet these expectations, ad formats have evolved accordingly. The most fitting new format that meets these higher expectations is native ads – ads that match the look and feel of the surrounding app content. And as spending on native ads is expected to grow to $21 billion in 2018, this presents a huge opportunity for publishers to enhance their user experience and tap into new revenues.
In the eBook, you’ll learn:
Download your copy here:
Vishal Kumar, Senior Product Manager, AdMob
Implementing native ads in-app can be time-consuming and complicated, but with AdMob’s native ads express, you can start implementing native ads quickly and simply. We made native a cinch to use: available to everyone, easy to set-up, and able to be changed on the fly.
Native ads express is designed for developers of all sizes, looking for self-serve, easy-to-launch native ad products. Here are four ways native ads will get you back to doing what you love, faster:
1. Implement native ads super fast.
An intuitive and user-friendly interface means you can create and style your ad, in the AdMob interface, very quickly. Choose from a variety of ad templates to get started, then customize them to fit within your app’s UI. You’ll be shown a variety of ad types, not just app install ads. Once you're done designing, just drop a few lines of code in your app to request your new native ads, and you're all set.
2. Get your creatives approved quickly.
If everything is within these policy guidelines, we can approve your ad creatives quickly.
3. Update your ads without having to update your app.
There’s no need for users to update the current version of your app to allow you to test different ad creatives. This makes A/B testing really simple. If you need to tweak the look and feel of your ads at any stage, you can do it easily from the AdMob interface, without needing to re-publish your app.
4. Preview your ad creatives quickly.
Need a dress rehearsal? Review your ads in your web browser, before they go live, without having to push code.